Our Testimonials
We are fortunate to welcome new clients to our practice each year, as we continue to work with clients who have become close friends over the 19 years we have been consulting. See our list of clients here. There are more than 50 testimonials below from both historic preservation and downtown revitalization clients from across the country who have worked with us and can attest that we go "above and beyond" the stated assignment. Read them here. Update March 2024
Isaac Kramer
Experience Princeton NJ
One of the surest signs of a successful Main Street organization is hiring someone of the caliber of Donna Ann Harris of Heritage Consulting, Inc. She knows her material inside and out. Even more impressive is the personal flair she delivers it with, making abstract concepts relatable. I've worked with Donna in multiple different organizational settings and have a track record of results to show from her solid professional guidance and direction.
Adam Fletcher,
President Carbondale Main Street
The Board of Carbondale Main Street would like to thank you for the excellent service you provided throughout the organizations' transition to hire a new Executive Director and make needed changes in the structure of the organization. You successfully guided the two committees that were created to update the By-Laws and hire a new Executive Director.
The process lasted a little over four months and during this time you organized the committee agendas, set up the zoom meetings and provided professional guidance whenever it was needed. You sat in on numerous Committee meetings and several Board meetings and were involved in the selection and interviews of all the candidates for Executive Director. You also had significant effective communication with the candidates during the process.
Because of your positive encouragement and professional guidance Carbondale Main Street has new, updated By-Laws and has hired an experienced and well-qualified Executive Director. Carbondale Main Street is now in a position to advance the organization and meet the challenges and opportunities in our Downtown.
Thank you again for all your support.
Georgeanne Huff Labovitz
Chair of the Board of Trustees, Tacony Community Development Corporation, Philadelphia PA
Donna Ann Harris has been a consultant to the Tacony Community Development Corporation in Northeast Philadelphia since we began our commercial corridor work in 2009. In that time, she has helped our organization grow far beyond our expectations.
Most recently when our longstanding Executive Director left for a new position, she helped us organize a search for his replacement. Over four months, Donna helped guide our Search Committee of Trustees as they updated the job description, identified a salary range, and sorted through 65 resumes to find six highly qualified candidates for first interviews. Donna worked collaboratively with the committee to select questions for our first interviews, and further written questions of our candidates. She helped us hone our reference check questions. Upon Donna's advice, we asked our top three candidates to make brief presentations to the full TCDC board, about their vision of the future of our corridor Torresdale Avenue. We ended our search process with one lead candidate. Donna advised me on the negotiations on salary, benefits and start date with our top candidate, who took the job in Spring 2022.
We have turned to Donna several times in the past to help us plan for our future through two five-year Strategic Plans. Each of our two previous Strategic Plans have been highly ambitious, and we have managed to implement more than 95% of the tasks we have set for ourselves. We are about to begin a third Strategic Plan and have asked for Donna's help again, to propel our far more mature organization into more complex projects.
Donna has been our trusted advisor for more than a decade, and we highly recommend her to our colleagues in the downtown revitalization field.